theEcotopia

A unique Eco-friendly boutique for the zero waste home.

Knoxville, Tennessee

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

theEcotopia is taking a short break

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Note from shop owner Hello friends! Ecotopia is on a short vacation. We are still answering messages and all open orders will ship on time.

Note from shop owner

Last updated on Apr 24, 2023

Hello friends! Ecotopia is on a short vacation. We are still answering messages and all open orders will ship on time.

Kelli

Contact shop owner

Kelli

Reviews

Average item review
5 out of 5 stars
(1603)
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About theEcotopia

Sales 6,881
On Etsy since 2011

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Where Eco-Friendly Meets Artisan

Shop members

  • Kelli

    Owner, Designer, Maker

Shop policies

Last updated on February 16, 2023

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

Privacy

Information I Collect:
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It:
I rely on a number of legal bases to collect, use, and share your information, including:
* as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
* if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
* Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
* Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
* Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as USPS. I will share your name and address with these third parties, but only to the extent necessary to perform these services.
* Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
See this Seller Handbook article for a sample privacy policy you can customize for your shop.

More information

Last updated on May 11, 2022

Frequently asked questions

Why are your production times so long?

Every item you purchase from us is completely hand-crafted, from pre-shrinking fabrics before they are cut, to construction and detailed finishing. We take great pride and care in creating our products. They are meant to last for many years, which takes a little more time. We usually have a long queue of orders, so please understand that there are many open orders in front of yours and we create/ship in the order they are received. To remain fair, we don't allow customers to pay extra fees just to skip ahead of you in line. Thank you for your patience!

Is my product washer and dryer safe?

Yes! Every item we make is safe for your washer and dryer, and is constructed to handle frequent washings. Our products are built to last for many years!

Is your packaging eco-friendly?

We strive to use the most eco-friendly and mindful methods of getting your products to you, while also ensuring that they are safely packaged to avoid damage by the shipping carrier. All of our packaging materials are made from recycled or biodegradable materials, and they can be recycled again as well! We proudly use recycled/recyclable poly-mailers, recycled cardboard boxes, recycled kraft paper wraps, recycled/biodegradable ribbons, and paper tape.

Do you accept wholesale orders?

At this time, we are not accepting wholesale orders. Bulk pricing may be available on a case by case basis, but we do not offer wholesale pricing.